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How pinfo77 Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason, and not kept longer than needed. This page tells you exactly what we collect when you use pinfo77, why we collect it, and what you can do about it.

Account data protectedLocal payment details securedRight to request deletionClear opt-out pathsDirect contact for queries
pinfo77 How pinfo77 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your personal data — what we hold, how it is used, or how to request a change — you can reach our support team through the channels below. We aim to respond to data-related requests as quickly as account queries allow. Players in Caloocan and across the Philippines can use any of these paths.

Live Chat Open the chat bubble on any page of the site. Describe your data query and our team will pull up your account record to assist directly.
Email Support Send your privacy request to our support email address found in the account help section. Include your registered mobile number for faster verification.
Account Help Centre Log in, go to Account Settings, then tap Help. From there you can submit a data access or deletion request linked directly to your profile.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption and access controls to protect your data at every stage — from the moment you log in on your phone to the point a GCash or Maya withdrawal clears. Here is how the main areas of data handling work in practice.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to see which parts of the site work well. You can turn non-essential cookies off in your browser settings at any time.

Payment Data Handling

GCash, Maya and InstaPay reference numbers are stored only as long as needed to verify a transaction and handle any dispute. We do not retain full account credentials for those e-wallets.

Retention and Deletion

Account data is kept while your account is active and for a limited period after closure, as required by applicable regulations. Submit a deletion request through Account Settings and we will process it in line with those rules.

Who to Contact for Changes

To correct an error in your registered name or contact number, go to Account Settings or contact live chat. For formal data removal requests, email support with your account ID and the specific data you want addressed.

Privacy Policy Questions We Hear Most

Real questions about how your data is used, stored and protected on pinfo77. If you do not see your question here, live chat or email support can give you a direct answer tied to your account.

We collect your name, email address, mobile number and date of birth. If you add a payment method, we record the channel type — GCash, Maya or InstaPay — and the transaction reference, not your PIN.

Yes. Log in, go to Account Settings and submit a deletion request, or send the request via email support with your account ID. We process it in line with applicable data retention rules.

We share data only with payment processors — GCash, Maya, InstaPay — when needed to complete your transaction. We do not sell your personal information to advertisers or unrelated third parties.

Session cookies keep you logged in as you move between pages on your phone. Analytics cookies help us see which pages load well on mobile. You can block non-essential cookies through your browser settings.

We retain your account data for a limited period after closure, as required by applicable regulations. Once that period ends and no dispute is open, the data is removed from active storage.

Go to Account Settings to update basic details, or contact live chat if the field is locked. For changes to your registered name or ID details, email support with the correction and your account ID.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.